TL
Thuli L

1 reviews | Active since Jul 2011

13 Nov 2015, 14:51

Kept holding for over 30min twice

I have been trying to apply online for a card and the website gives me hassles. I tried doing it telephonically and I have been kept waiting on the line for over 30 minutes in each instance. This is not on!!! Please contact me on my cellphone number

0
Replies (1)
Absa
Absa's reply16 Nov 2015, 06:40
Official
Hello thuli123,


We are sorry about the trouble you are experiencing. Virgin Money strives to make great banking happen for our clients.

One of our resolution consultants will contact you shortly to resolve your complaint.