IG
Ivan G

1 reviews | Active since Mar 2012

16 Feb 2016, 11:23

Keep sending spam text messages

Sent an email to their \customer services\" about their harassment via text messages, got an auto acknowledgment but nothing done. This was over 1 week ago and they continue to send text messages EVERY DAY! I am going to take this further."

0
Replies (1)
Absa
Absa's reply16 Feb 2016, 11:56
Official
Hello KingIvan,

Thank you for bringing this matter to our attention. We definitely don't want to cause you any distress or inconvenience.

Be assured that this is being dealt with and given urgent attention.

One of our resolution consultants will contact you shortly to resolve your complaint.


Regards,

The Virgin Money Team

Best regards,