gS
gerda S
1 reviews | Active since Aug 2014
08 Sept 2020, 22:13
Keep charging money on closed account
Do not open an account!! Pathetic. Sharks. Have been trying to close my account for weeks but they keep adding random costs... after paying everything due!!
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Replies (2)
Absa's replyOfficial
09 Sept 2020, 09:41Dear Gerda
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply09 Sept 2020, 09:41
Official
Dear Gerda
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
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gerda S's updateReviewer Update
10 Sept 2020, 08:27I have made several formal complaints....to no avail. I have also just received a message saying a courier is trying to contact me to deliver an absa card!! I have noticed that another account was opened!! This was done without my consent. I will be taking further steps.
gS
gerda S's update10 Sept 2020, 08:27
Reviewer Update
I have made several formal complaints....to no avail. I have also just received a message saying a courier is trying to contact me to deliver an absa card!! I have noticed that another account was opened!! This was done without my consent. I will be taking further steps.