1 reviews | Active since Jan 2018
KEEP AWAY FROM ABSA AIMS
I am going through a horrific experience with ABSA AIMS. Really this is a nightmare. Since submitting my repurchase request form on 18 June 2023, I still have not received my money. Instead, I was informed that the requested money is not in my current balance. I don't understand because I phoned AIMS on 14 June 2023, during which I was informed I have a certain amount of money, reference number, ***. There's just no transparency. Now, they want my ID copy, but I have been with AIMS since 2010, and they have my ID. I feel they are playing delay tactics. There is now an investigation conducted. For what!! The reality is that I am struggling to get my money. I am strongly advising those considering investing with AIMS to not, and those with AIMS please get your money. I am sure you will also experience horror.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareRezona Louw
Best regards,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5 Kind regards,Group Customer CareRezona Louw
Best regards,
I am attending to your complaint as per case reference number C-***6 and will link case C-***5 to avoid duplication. Kind regards,Group Customer CareRezona Louw
Best regards,
I am attending to your complaint as per case reference number C-***6 and will link case C-***5 to avoid duplication. Kind regards,Group Customer CareRezona Louw
Best regards,
