MS
Mark S

1 reviews | Active since Jun 2016

07 Jun 2017, 16:48

*** service

<p>I phoned last week on the 1st to find out what the settlement amount is on my car.The very same day I paid it.Two ladies told me that should a debit order go off from My account they will reverse it....I phone today and somehow I've been misinformed as to what the amount of settlement was.I ask them:</p> <p>Do you have a dictionary,do you know what the word "settlement" means......NEVER was I informed that the settlement amount would be the amount given by themselves PLUS my debit order.I think theyre a bunch of sharks.dont ever get vehicle finance from them.either their staff is confused and misinformed or theyre running a ***** joint.I still expect my reversal bac****Cant believe there can be disloyal unworthy lying people out there You make me sick.Poor piir poor communication and it seems like you want to do people in!!!!</p>

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Replies (1)
Absa
Absa's reply08 Jun 2017, 06:44
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

Best regards,