***SA

I have app**** for a credit card at the beginning of October. We are now in November. The call center staff have different excuses about my documentation not being correct, or that I have to go into the branch to submit my documents. I have been through this process SEVEN times. Absa, are you going to pay my salary for the days I have wasted just to be showed to your little black phone at the branch where I have to sort out the issues myself? Or are you going to wake up and smell the ****ing coffee? CHECK YOUR ******* EMAILS WHERE ALL MY DOCUMENTS HAVE BEEN SUBMITTED, COUNTLESS TIMES!!!!!!!!! I HAVE FICA'D MY ACCOUNT SIX TIMES SINCE 2008 AND YOUR SYSTEM NEVER GETS UPDATED. RESOLVE THIS ****ING ISSUE FOR ONCE!!!!!!!!!!!!!