*** service

I have 2 Swift payments paid into my account already and both were in my account within 2 days of processing. Last week another Swift payment was made, I called in and was asked to send proof of payment so that ABSA can investigate. Your agents in the international banking centre are so rude and no help at all. No attempt made to investigate and when I requested to speak to manager she was even less helpful and reprimanded me. What **** is this.Do they think because it's international banking they don't need customer service skills. I am closing this account. Enough is enough with your pathetic service