Just to transfer money to the correct acc is to far streched for Absa vehicle staff members.

I would love to see the qualifications these people have at Absa or were they collected from the streets. I payed my one vehicle from a new bank. And used my id nr as ref. I started receiving phone calls that payment wasnt received but payment was done on the 29/07/20. About the 4th call i received it was from a very pleasant agent called Mariana Postma i emailed proof of payment to her and she kept me in all the emails with the relevant dept to sort it out. In one email Mariana explained to the dept what exactly what is wrong and needs to be done to fix it. A few days later i still received phone calls and emailed her again where she again stated that its still not fixed. For the past 4 days i didnt receive any phone calls and thought it was fixed. I received my statements this morning via email they went and double payed my one account leaving the said acc in arrears i have no idea what elae to do. Mariana has surely done what she possibly could. But it seems that some jobs are just to far stretched for some. I think Absa should really start looking at the baggage they are carrying around. There is people that can do that job. So now ill be receiving phone calls untill month end for no reason annoying sms. My acc has gone in arrears for the first time in 2 and a half years never been in arrears. Thanks Absa you the best. Credit score gone out the window and all this because you employed *********** staff members. Every single person phoning me will receive the worst words possible you as Absa have to take some responsibility.