RR
Rodwin R

1 reviews | Active since May 2019

26 Sept 2019, 10:23

Just like in the movies or so they say I was in the movie but never got paid for my role

So here I am again after my last review of absa. So i finally got a call from absa and my claim turned out to be a fictional thing for the Absa staff. The lady who called me regarding my case don't want to mention her name has the nerve to tell me that my money disappeared out of my account like in the movies can you believe that (do you know MR.Ranges do you watch movies how the hackers operate that is how they did it to your account) so my question is if this is in the movies when does this movie end coz my life is not a movie for your information and how can you compare what happened to me to a movie and upon that i recieved no followup on this whole matter in fact they go A.W.A.L and after writing to hello peter they want to try and smooth talk you but this time im not falling for you bull sh*****t this is my f*cking life and my time spent earning that money and you have the nerve to tell me about that movie and i need the recording of that call coz i know it is law for you people to record all calls so if you want proof of you people *****ing me listen to that half hour call between me and one of your staff and with my next report you will have that lady's name not even sure why i'm not putting that name at this time but you should say thank you to my wife coz she is the one who told me it could mess up her reputation as a person but i feel I should not give in to this coz you people don't value the time of others so why should i worry about you.

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Replies (4)
Absa
Absa's reply26 Sept 2019, 12:09
Official
Dear Jonathan,
 
Thank you for your posting. Please refer to our telephone conversation as well as email sent to you dated the 16th September 2019. Lethu Makhanya, the branch manager of Gandhi Square is awaiting for your visit to the branch for further assistance.
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd

RR
Rodwin R's update26 Sept 2019, 13:13
Reviewer Update
You said you would come back to me on your ATM money **** if you can't even stick to that what kind of assistance am I going to get from your branch you must think I have nothing to do with my time looks like you have a lot of time coz you are very good at waisting others how many emails did I send to basani with no reply and now you speak of the same **** emails you sent me that I did respond to and got no reply from because I'm back at hello peter well you know what that **** soft talk and comparing my situation with a movie and trying to make it look like I'm the problem f#ck you you are worse than a government institute.
RR
Rodwin R's update28 Sept 2019, 06:19
Reviewer Update
So I did everything you asked and still no reply to all the mails I sent to you and the only way you respond is when I'm here at hello peter and this time all I need or what is requested from the ombudsman is a written response and reference number for submission at the ombudsman and a record of the call please I need this asap so tired of your time wasting so can you at least do that seeing that you are refusing to help me I'm trying to get my own help.
Absa
Absa's reply30 Sept 2019, 09:34
Official
Hi Johannes,

Thank you for your posting. We will be in contact.

Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd