Just don't care

Registered a claim the 19th October 2015. To date no one from Absa bother to phone me regarding the claim. I have phoned the call centre on Monday, whereby the agent read the nonsense report from the accessor and informed me that Absa is going to decline my claim. I said that he must please in writing respond to me with the **** report of the assessor. To date - no response.<br> <br> If you buy a house and Absa does the insurance on the property, then surely they insured the building as per validator that originally inspected the property - now due to lack of maintenance and other technical issues, Absa will ensure that they do not pay out claims.