MW
Margaret W
1 reviews | Active since Dec 2023
18 Dec 2023, 12:10
Just a mess
If you haven't closed your account with them yet now is the time. Christmas and there is one teller to serve the entire Bank at Tyger Vallley branch. How is that possible? On top of that the person is *********** to do their job. And I know this doesn't just happen at one of their branches It happens everywhere Walk into any other bank and you are greeted at the door and there are more than enough staff to assist regardless of tea and lunch times.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
18 Dec 2023, 12:21Dear Margaret
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply18 Dec 2023, 12:21
Official
Dear Margaret
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
