NA
Nazmeera A
1 reviews | Active since Sept 2016
20 May 2020, 11:43
JUDGEMENT
To whom this may concern
this is communication is with regards to the judgement listed on my name in 2016 .
I have just been informed regarding some of the rights as a consumer that I have and will like an investigation into this.
I contacted absa indicating i did not have a job anymore (evidence available) however a judgement was still app**** for. No contact was made and my address did change at the end of December.
Please advise on the above as I have decided to take this matter to the banking ombudsman
Please contact me by email only.
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Absa's replyOfficial
20 May 2020, 11:57Dear Nazmeera, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply20 May 2020, 11:57
Official
Dear Nazmeera, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd