GK
German K
1 reviews | Active since Nov 2015
13 Dec 2025, 06:38
JOURNAL DEBIT UNAUTHORIZED AND NO COMMUNICATION
Absa debited my account without any communication to me and this is regarding as ***** as I see my account is compromise under them please fix this issue if not I will report to ombudsman department of this transaction you do without our consent or communication
German
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Absa's replyOfficial
15 Dec 2025, 11:19Dear German Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe
Absa's reply15 Dec 2025, 11:19
Official
Dear German Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe