CZ
Celeste Z
1 reviews | Active since Feb 2021
02 Mar 2021, 10:21
Journal debit deducted without authorization or warning.
a Journal debit was deducted from my savings account. I never told ABSA that you were allowed to deduct anything from my saving account. This was never discussed with my and I didn't authorize it. I want that payment to be reversed. ABSA can not just take money out of my account. It's a lot of money.
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Absa's replyOfficial
02 Mar 2021, 10:57Dear Celeste van zyl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply02 Mar 2021, 10:57
Official
Dear Celeste van zyl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Best regards,