Journal Debit

Item: Absa
Rating: 1
Author: Theeveshan L

This is the third time i had to complain to absa for a journal debit thats been going of my account twice on the 30th of july R1569.00 and R100 i have complained twice before about this as i have a payment arangment with your guys collection company and you still keep taking funds from my account i need my money refunded to me

Helpful (0)

Replies (4)

Absa's replyOfficial

31 Jul 2019, 14:06

Dear Client,

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management

Best regards,

Absa's reply31 Jul 2019, 14:06

Official

Best regards,

Absa's replyOfficial

31 Jul 2019, 14:08

Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***5. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.

Best regards,

Absa's reply31 Jul 2019, 14:08

Official

Best regards,

Theeveshan L's updateReviewer Update

05 Aug 2019, 09:06

I still have not received any feedback regarding this matter

Theeveshan L's update05 Aug 2019, 09:06

Reviewer Update

I still have not received any feedback regarding this matter

Absa's replyOfficial

05 Aug 2019, 11:43

Dear Client,

A formal response was emailed to you today , 05 Aug'19

Regards Vanessa Crowe
Specialist case Manager
Customer Value Management

Best regards,

Absa's reply05 Aug 2019, 11:43

Official

Dear Client,

A formal response was emailed to you today , 05 Aug'19

Regards Vanessa Crowe
Specialist case Manager
Customer Value Management

Best regards,

Journal Debit

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