HB
Herman B
1 reviews | Active since Apr 2011
28 Oct 2025, 14:53
Join Absa rewards if you want to struggle
Absa you have THE worst rewards system and THE worst IT and customer service in banking. Your personnel choose not to listen to their customers. I have been struggling for months to sort out basic membership and was made promises that was not kept.
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Absa's replyOfficial
28 Oct 2025, 17:50Dear Herman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Absa's reply28 Oct 2025, 17:50
Official
Dear Herman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe