Jade Herold, Shine Buthelezi and Sibongile mntambo failing to assist with reinstating my internet banking even though there's no ***** alert on my account

My account access cheque account was blocked on the fourth of February 2024, I tried to transact and the bank thought it wasn't me who was doing the transaction and immediately placed a hold on my account, I went to Cresta mall branch to get my services reinstated they couldn't assist and referred me to the branch where I opened the account which is Fourways mall branch. Also I couldn't get any assistance. I have a 31 email trail with the Absa ***** department bosses, Shine Buthelezi, Jade Herold and Sibongile mntambo regarding this situation. Asking them, actually pleading with them to reinstate my services till today nothing has happened. Jade Herold sends me pillar to post. Mind you there's no transactional alert or report on my account, Crazy I know. But I've been treated like a *****ster of note. I doubt if it was white person they'd be going through what I'm going through. Incompetency at its peak I tell you. Jade yesterday logged a ***** incident, Shocked as hell asking myself who committed *****. A whole manager cannot resolve an issue or know what is going on. Absa, you can do better.