MA
Melony A

1 reviews | Active since Oct 2011

05 Nov 2015, 08:51

Ive had enough Carte Blanche is my next option!

THIS IS JUST A PRE WARNING THAT I HAVE HAD ENOUGH OF YOU GUYS! I OPENED A PLATINUM CREDIT CARD WHICH WAS PROVISIONALLY APPROVED ON THE 16TH OF OCTOBER! YOUR COMPLAINTS DEPARTMENT CONFIRMED EVERYTHING WAS RECEIVED AND TO DATE NOTHING!!!!! I STILL HAVE NO FEEDBACK! I APP**** FOR A PLATINUM CHEQUE ACCOUNT ON THE 23RD OF OCTOBER I CALLED TO COFIRM MY DOCUMENTS WERE RECEIVED HOWEVER TO DATE STILL NOTHING! I THINK I WILL HAVE MANY PEOPLE THAT HAVE COMPLAINED HERE BACK ME UP FOR CONSUMER WATCH AND CARTE BLANCHE. YOU GUYS ARE REALLY PATHETIC!!!!! AND YOUR CUSTOMER SERVCE GUYS THAT RESOND TO EVERY POST IN THE SAME MANOR DONT BOTHER BECAUSE IT WILL TAKE YOU 1WEEK TO GET TO BACK TO ME! I TRAVEL ALOT AND WILL BE LEAVING THE COUNTRY AGAIN NEXT WEEK AND STILL NO CREDIT CARD OR CHEQUE ACCOUNT WHICH I NEEDED! THANKS ABSA DEF THE WORSE BANK EVER! YOU GUVE BARCLAYS SUCH A BAD NAME!!! ILZE FROM YOUR COMPLAINTS DEPARTMENT ,THANK YOU FOR YOUR HELP ,BUT IN ALL HONESTLY ABSA'S SYSTEM SWITCH SHOULD NOT BECOME YOUR CLNETS PROBLEM! SURELY YOU AN ESTABLISHED BANK THERE SHOULD BE CONTINGENCY'S IN PLACE FOR THINGS LIKE THIS! WAKE UP ABSA!

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Replies (1)
Absa
Absa's reply05 Nov 2015, 14:03
Official
Hello meelsa,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd