RM
Ronel M
1 reviews | Active since Oct 2014
16 Jul 2025, 10:01
ITC removal
I Was under debt review with Absa personal loans. In 2024 I requested a settlement from the attorneys that handled my file. The account was paid up 2/9/2024 with the attorneys Imbuyiso Ref ICEC024637, proof of payment was sent. My Clearance certificates was also received from my attoney Tanya Davel that helped me with the debtreview. I have requested numerous times to attorneys and Absa to remove my debt from ITC but still nothing has been done. They don't even reply to my emails.
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Absa's replyOfficial
16 Jul 2025, 13:04Dear Ronel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe
Absa's reply16 Jul 2025, 13:04
Official
Dear Ronel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareVanessa Crowe