RK
Rudwaan K

1 reviews | Active since Jan 2021

27 Jan 2021, 10:14

Itc records. Still reflecting

Good day Having issues getting a paid up letter from lgr incorporated.... Called them and they reffered me to absa.... Absa however gave me a paid up letter.... But the number that itc shows is case number 5035/17. And does not correspond with the reference number given by absa... Please advise I need a letter stating its closed caused its picked up on itc.... Am hopeless now... As absa can't assist..... Lgr incorporated can't assist. Where does one go to now

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Replies (2)
Absa
Absa's reply27 Jan 2021, 13:35
Official
Dear Rudwaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd  

Best regards,

Absa
Absa's reply27 Jan 2021, 13:36
Official
Dear Rudwaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is  C-***4  . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd  

Best regards,