MN
Marianne N

1 reviews | Active since Mar 2017

15 Mar 2017, 09:42

ITC Listing not cleared after full settlement - ABSA

<p>I have settled my personal loan 30 July 2016, ABSA has listed the account on ITC, I have tried numerous times, visited the bank, leased with credit personal and have found no joy. It is 8 MONTHS since the account has been settled........</p>

0
Replies (2)
Absa
Absa's reply15 Mar 2017, 11:16
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

MN
Marianne N's update22 Mar 2017, 08:31
Reviewer Update

Dear Vanessa,

Got the same run around as 7 months ago, received a letter stating my request is being attended to. With no result.

I need to get this finalized please.

Account was settled in full, setlledment letter received and Transunion cannot remove the listing. ABSA needs to do it.