ITC listed

I am really desperate and loosing it!!! My former husband and I are both blacklisted by Home Loans. After a recent ITC check it shows that a home that we sold in 2010 was the reason we are blacklisted. I would like some help here please!!! At the same time we sold another home which was with Standard Bank, the home loan was taken of ITC after it was sold! How is it possible that ABSA never closed the account? <br> <br>