ITC account update

Item: Absa
Rating: 1
Author: Sibusiso N

ABSA vehicle finance account is reflecting a default and in arrears status on my ITC credit report even the account was long settled in October 2018.

Helpful (0)

Replies (3)

Absa's replyOfficial

13 Feb 2019, 12:29

Hi Sibusiso,

Thank you for your posting. Your complaint reference number ***. We note the matter has already been registered with the bank and update will follow within the next 3 days. Thank you.

Basani Hlungwane
Group Customer Care

Best regards,

Absa's reply13 Feb 2019, 12:29

Official

Best regards,

Sibusiso N's updateReviewer Update

21 Feb 2019, 14:30

Its been five days and no response from ABSA.

Sibusiso N's update21 Feb 2019, 14:30

Reviewer Update

Its been five days and no response from ABSA.

Absa's replyOfficial

25 Feb 2019, 08:04

Hi Sibusiso,

Thank you so much for taking my call and apology for the delayed response. As per our conversation, I will advise before end of day. Thank you.

Basi

Best regards,

Absa's reply25 Feb 2019, 08:04

Official

Hi Sibusiso,

Thank you so much for taking my call and apology for the delayed response. As per our conversation, I will advise before end of day. Thank you.

Basi

Best regards,

ITC account update

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