1 reviews | Active since Jul 2014
ITC ABSA CREDIT CARD PAID OFF BUT STILL SHOWS OUTSTANDING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>IM BEYOND DISGUSTED WITH THE SERVICE I HAVE RECEIVED FROM ABSA CREDIT CARDS , AFTER SETTLING MY WHOLE BALANCE ON MY CREDIT CARD IT STILL SHOWS ON ITC THAT I OWE MONEY YET THIS WAS PAID IN FULL LONG TIME AGO.</p> <p> </p> <p>AFTER NUMEROUS CALLS AND EMAILS SPOKE TO ALL THE *********** AGENTS VIA THE CALL CENTRE AND EACH TIME I WAS PROMISED A TURN AROUND TIME OF 7 WORKING DAYS AND EACH TIME THIS WAS NOT DONE?</p> <p> </p> <p>ABSA PROMISED TO KEEP MY RECORD CLEAR AS LONG AS I PAY THEM THEIR ARRANGEMENT OF WHICH WE HAD AN AGREEMENT YET MY RECORD STILL SHOWS THAT THE ACCOUNT WAS NEVER PAID?</p> <p> </p> <p>GET ME A MANAGER TO CALL ME AND ASSIST ME?</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
TODAY IS THE 09/02/2017 AND STILL MY ISSUES AND QUESRIES ARE NOT RESOLVED AND THE MANAGER VANESSA CROWE HASNT CONTACTED ME BACK HAD TO KEEP CALLING HER BACK TO REMIND HER OF HER DUTIES AND STILL TODAY IM WAITING ?
IM BEYOND DISGUSTED WITH THE SERVICE I HAVE RECEIVED FROM ABSA CREDIT CARDS , AFTER SETTLING MY WHOLE BALANCE ON MY CREDIT CARD IT STILL SHOWS ON ITC THAT I OWE MONEY YET THIS WAS PAID IN FULL LONG TIME AGO.
AFTER NUMEROUS CALLS AND EMAILS SPOKE TO ALL THE *********** AGENTS VIA THE CALL CENTRE AND EACH TIME I WAS PROMISED A TURN AROUND TIME OF 7 WORKING DAYS AND EACH TIME THIS WAS NOT DONE?
ABSA PROMISED TO KEEP MY RECORD CLEAR AS LONG AS I PAY THEM THEIR ARRANGEMENT OF WHICH WE HAD AN AGREEMENT YET MY RECORD STILL SHOWS THAT THE ACCOUNT WAS NEVER PAID?
GET ME A MANAGER TO CALL ME AND ASSIST ME
TODAY IS THE 09/02/2017 AND STILL MY ISSUES AND QUESRIES ARE NOT RESOLVED AND THE MANAGER VANESSA CROWE HASNT CONTACTED ME BACK HAD TO KEEP CALLING HER BACK TO REMIND HER OF HER DUTIES AND STILL TODAY IM WAITING ?
IM BEYOND DISGUSTED WITH THE SERVICE I HAVE RECEIVED FROM ABSA CREDIT CARDS , AFTER SETTLING MY WHOLE BALANCE ON MY CREDIT CARD IT STILL SHOWS ON ITC THAT I OWE MONEY YET THIS WAS PAID IN FULL LONG TIME AGO.
AFTER NUMEROUS CALLS AND EMAILS SPOKE TO ALL THE *********** AGENTS VIA THE CALL CENTRE AND EACH TIME I WAS PROMISED A TURN AROUND TIME OF 7 WORKING DAYS AND EACH TIME THIS WAS NOT DONE?
ABSA PROMISED TO KEEP MY RECORD CLEAR AS LONG AS I PAY THEM THEIR ARRANGEMENT OF WHICH WE HAD AN AGREEMENT YET MY RECORD STILL SHOWS THAT THE ACCOUNT WAS NEVER PAID?
GET ME A MANAGER TO CALL ME AND ASSIST ME