VE
Veronique E

1 reviews | Active since Jun 2018

19 Jun 2018, 10:07

IT3b's MIA . . . Again !!

Once again, ABSA 's IT3b is the ONLY one outstanding! Year after year we have to wait for ABSA to play "catch-up". Totally ludicrous & the worst service ever! If everybody else, whether they be Bankers, Insurance Co's or Businesses can have their Tax Certificates released timeously, why can ABSA not do the same? What makes them so very special that we always have to wait for them? Also, as far as I am aware NONE of the other financial institutions charge you for a tax certificate [FNB certainly doesn't], yet once again ABSA manages to break the rules. Think it is now time to do that switch thing!

0
Replies (1)
Absa
Absa's reply27 Jun 2018, 13:43
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,