IT TAKES MORE THAN A MONTH FOR ANY FEEDBACK

I WENT TO ABSA WOODBRIDGE ON THE 7TH OF AUGUST 2015 TO REQUEST THEM TO REDUCE MY REVOLVING LOAN.<br> THE LADY ADVISED ME THAT IT TAKES 2 WORKING DAYS AND BECAUSE THE 9TH IS A PUBLIC HOLIDAY, THEY WILL ONLY BE ABLE TO DO IT ON THE 10TH.<br> SHE GAVE ME A CALL DURING AUGUST AND INFORMED ME THAT SHE IS STILL BUSY WITH IT AND WILL GIVE ME A CALL THE FOLLOWING WEEK. I HAVE HEARD NOTHING!!<br> I CANNOT UNDERSTAND WHAT IS TAKING SO LONG AND WHAT THE PROBLEM IS. I JUST WANT THEM TO REDUCE THE REVOLVING LOAN!!! REALLY DISSAPOINTED!!