It seems as if ABSA has a new standard to disappoint

It seems as if ABSA has a new standard to disappoint and disgust customers . If being rude with a bad attitude is what you train your staff at ABSA then congrats you have successfully achieved that goal . I am not happy with the lack of pride in a job well done from ABSA call centre staff and it's not all there is an exception 1 Lady named Chane I spoke to yesterday who really could not helped me . No managing staff to supervise and assist with queries even when I called just after 4 o'clock . What type of professional institute leaves staff (and I spoke to 4 different departments in the call centre) without any supervision or any type of manager to assist . That is unacceptable and unprofessional . Need more people then hire more staff the rate of people unemployed is shocking . <br> <br> This needs to be changed because ABSA is getting a bad rep out there . Word of mouth is much more powerful in society than a cheaper bank charges or gold cheque cards . Out of the 6 people I spoke to about all my ABSA headaches 5 of them would either never have had this at other banks and one have had the bad service from ABSA and then moved to a different bank .