LM
Lindiwe M

1 reviews | Active since Dec 2016

30 Jan 2018, 17:00

it is month end and i am left with a stressful situation

i am really very angry with ABSA. today was supposed to be my pay day but that soon turned into a nightmare when my boss tried to pay me and my account said Invalid account number. i called twice both their consultant said i will not be able to receive money until November 2018 nor will they be able to open another one for me because according to their system my status says porting (mind you i ported from savings to cheque last year(2017) May). ****ed doesn't begin to explain what and how i am feeling. i am having more than 15 Debit orders and one debit order at ABSA that bounces is 150 i will have to pay the Debit order people interest because of this. i am going to lose more that 4000 because of this money that i don't even get paid. i went to the The Grove branch they could not help they called the support center they told the consultant that apparently the EFT department did something that they shouldn't have which affected my account. they busy sorting it out. now my question is now i have to suffer for a problem that was caused by the bank itself. what the hell is ABSA going to do about the nonsense they have coursed. my children know mama got paid now i have to go face their disappointed faces because of the incompetence of ABSA. i believe now is the best time to leave this nonsense of a BANK but before then i want ABSA to make right by me they will have to pay all my interests and bounced charges. I STILL MAINTAIN I AM BEYOND ****ED

0
Replies (1)
Absa
Absa's reply01 Feb 2018, 09:46
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd