1 reviews | Active since Mar 2015
It is Impossible to reach ABSA Lines even selecting 2 Languages I still wait 20min???
Good day
I would like to know are you short on staff or is there simply no-one at your call centers???
Just tell me If it is a financial emergency and I needed assistance do you think its fair to wait 20min?
I think that ABSA should start phoning their customers and not the other way around, I am really fed-up its hard enough that your ques are so loooong within the branch, but seems to me the ques at the call centres are just as long?
Once you have time for me please do give me a call, it seems to me that you can't accommodate your large customer base?????
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
