It is impossible for ABSA to care less
<p>Last month I logged into my business account to transfer salaries for my staff. With a shock I discovered that the account was blocked and only after spending an hour in line at the customer services desk at the White River branch did I find out that it needed to be FICA'ed again (Only a year after opening the account). I went through the whole process with the business consultant at the branch, and hand delivered the documents to him the following day. </p> <p> </p> <p><br />Today I logged in to find the account had been locked again with the same message as last month. </p> <p> </p> <p><br />Is it standard policy for ABSA to just close accounts without notice? Other banks seem to be able to sc**** together the courage to send out an SMS 30 days before just closing your account without warning. </p> <p> </p> <p><br />I have only had problems with ABSA business banking. From your Card Machine department (in the end I had fast, painless and beyond speedy service, not to mention cheap, from Capitec) right through to opening the account (It took more than a month to open an account and then the account was blocked due to FICA and staff not lodging documents. I am yet to get my business account bank card from the Nelspruit Business Banking branch, 13 months after opening the account. Out of shear despiration I went to the White River branch and app**** for and received a card so we can access the account when I needed to swipe a card for purchases.)</p> <p> </p> <p><br />ABSA Bank, do you have it in you to stop milking your customers, treating them like third rate customers, and abusing your size and power? No wonder Barcleys wants out. If you had been my child you would have had the spankiong of your life and I would have promptly drowned you in the closest river. </p> <p>SHAME ON YOU!!</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
