JP
Joelle P
1 reviews | Active since Nov 2023
15 Sept 2025, 11:09
Issues with Absa
Absa bank in Chatsworth branch has been giving us endless problems so my husband lost his job and we had no income and could not afford to pay his vehicle finance now that we are back on track and want to make a payment plan with them they are being difficult plus they have been charging us double the interest I have been paying monthly installments for the past 6 months they have been excepting my payments but they still sending people to my house to collect my car where is the fairness and justice for people who are suffering with ******* people like this
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Absa's replyOfficial
15 Sept 2025, 11:59Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***0. The ID number provided is invalid.
We kindly request that you provide us with your husband's valid ID number and the account number to log a formal complaint for investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We kindly request that you provide us with your husband's valid ID number and the account number to log a formal complaint for investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply15 Sept 2025, 11:59
Official
Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***0. The ID number provided is invalid.
We kindly request that you provide us with your husband's valid ID number and the account number to log a formal complaint for investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We kindly request that you provide us with your husband's valid ID number and the account number to log a formal complaint for investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,