ISSUES UPON ISSUES WITH NO FEEDBACK!

Item: Absa
Rating: 1
Author: Jordan

customer service and overdue dates becoming a norm with absa. Payment processing for a month with countless problems. Always something going wrong every week a different story. Absa only replies to the good reviews but cant focus on our important concerns.

Helpful (0)

Replies (2)

Absa's replyOfficial

10 Apr 2026, 16:58

Dear Jordan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply10 Apr 2026, 16:58

Official

Best regards,

Absa's replyOfficial

13 Apr 2026, 09:02

Dear Jordan Regrading incident number C-***1, I have tried calling you to find out how I can assist you and also sent 2 emails.

Please respond to email and advise when will be a convenient time to call you. Kind regards, Group Customer Care Vanessa Crowe

Best regards,

Absa's reply13 Apr 2026, 09:02

Official

Best regards,

ISSUES UPON ISSUES WITH NO FEEDBACK!

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