Issue Resolved Promptly

I would like to thank Hello Peter and Russell Edwards from ABSA (Specialist Case Manager: Social Media Complaints) in assisting me with the swift response to my complaint in January. I joined ABSA activate a couple of months ago, especially for my car insurance and took out household insurance through them as well, as their cover was a very reasonable premium. I had a claim in January for my TV and had no joy on the ABSA Activate app nor much help from the Branch. eventually I used Hello Peter and complained. To my surprise I practically got an instant reply from Russel and my issue was resolved with days. I would also like to thank Queenie Queen Corbett (Claims Activate) whom also explained clearly to me the issue they having with the call center. Thanking you all, for your dedication and support. I am a Happy Client again :)