KM
Khetha M

1 reviews | Active since Aug 2013

22 Jul 2015, 12:15

Is there anyone willing to assist?Yes/No/Maybe?

My main account is cheque. When I was issued with the new card, main account was not linked to the card, only savings. I've endured numerous disappointments at Point-of-Sale as cheque account would constantly decline. I back to the Richards Bay branch on (20/07/2015) in attempt to have this sorted. The bank clerk advised that they did everything correct on their side, error is with card division. She tried a few tricks and assured it was sorted. Sadly its gone from bad to worse. The card doesn't work with either account now. On ATM, error message reads \there is a problem with your card contact branch". Internet banking savings account reads\"" not authorized to view balance of this account\"" when transaction \""do not have the required permission to use this account\"" ?<br> <br> Good grief! Does anyone"

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Replies (1)
Absa
Absa's reply22 Jul 2015, 13:32
Official
Hello Kay27,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd