Is there anybody there?

<p>Getting through to the ABSA ***** division is an endurence task of note. I called 4 times on different days before I spoke to a consultant. I spent 40min, 23min, 7 and a half minutes and 10 minutes on hold respectively.</p> <p>What when your ***** enquiry is urgent and time sensitive?</p> <p>In the end they refused to help me because some of the information which they have on their system was wrong! I didn't give the wrong answers - they had the answers wrong.</p> <p>And I had to go through all of this time wasting because of a routine sim swop. A hold was put on the account - which I was grateful for for the first few days. But it was never lifted. 3 weeks later and still I can't transact fully.</p> <p>Very Dissappointed ABSA.</p>