SW
Scott W

1 reviews | Active since Mar 2009

27 Jun 2016, 08:18

Is there any service ?

<p>Good Day,</p> <p> </p> <p>Im slightly confused how the onus of this problem is falling on me ...</p> <p> </p> <p>I recently took out a very small homeloan to do some work on my house, this did not exceed my original bond amount, however i was advised to take it out as a seperate bond due to the interest rate - Which was great.</p> <p> </p> <p>I had a problem in getting the money - Which was super frustrating to say the least.</p> <p> </p> <p>I now wish to repay this loan (As this is how a loan works) but i still have no information from ABSA (This is now 2 months later - and not a word) as to what the account details are - I just assumed this would be added to my existing banking profile under another account.</p> <p> </p> <p>im tired of having to constantly run around to get service from you, - Im not going into a branch (As the people in the branchs dont know what is going on) i take a loan and i need to follow up on payments ? What is going on ? Kindly provide me with the account details, link it to my profile ASAP.</p> <p> </p> <p>Thanks.</p>

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Replies (1)
Absa
Absa's reply27 Jun 2016, 13:30
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd