bA
bernard A

1 reviews | Active since May 2015

11 Nov 2020, 15:08

Is my money safe by Absa

On the 9 th of November 2020 my phone went off at 06:01 when money was paid into my account.I checked on my phone and saw that a large amount was transfered from my cheque account.I pjone absa ***** line and after 20 minutes the money was paid into my account.Later the same amount was removed from my account.i reported this to the Saps.On the 10 th i checked my credit card and saw that money was also transfered fom this account.I reported this to the Saps.My question now is will i be refunded by Absa as my money was in the bank and was supposed to be safe.Seems like no one can be trusted.*******ion is taking over.

0
Replies (1)
Absa
Absa's reply11 Nov 2020, 15:33
Official
Dear Bernard, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
Basani Hlungwane
Group Customer Care
 Absa Bank Ltd