bA
bernard A
1 reviews | Active since May 2015
11 Nov 2020, 15:08
Is my money safe by Absa
On the 9 th of November 2020 my phone went off at 06:01 when money was paid into my account.I checked on my phone and saw that a large amount was transfered from my cheque account.I pjone absa ***** line and after 20 minutes the money was paid into my account.Later the same amount was removed from my account.i reported this to the Saps.On the 10 th i checked my credit card and saw that money was also transfered fom this account.I reported this to the Saps.My question now is will i be refunded by Absa as my money was in the bank and was supposed to be safe.Seems like no one can be trusted.*******ion is taking over.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
11 Nov 2020, 15:33Dear Bernard, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply11 Nov 2020, 15:33
Official
Dear Bernard, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
