tS
thando S

1 reviews | Active since May 2016

27 Aug 2024, 20:50

Is ABSA working with ****mers?!!

I went to Bedford Gardens on the 24th of August to buy a couple more of things from checkers since I was working on the day. I live in the south of Johannesburg and left at 2 pm same day. To my surprise there was a debit from a company called eets from heaven on Sunday when I was at home (the Vaal), which I have never brought from and neither am I fami**** with it. Tried searching the app for ways of preventing this from happening again, however to my surprise a transaction from some shop in Newtown went through while I was at work (Bedfordview) and there in no way of reporting or stopping this from continuing. I am looking into moving my salary as I am clearly working for *****sters!

0
Replies (3)
Absa
Absa's reply28 Aug 2024, 08:30
Official
Dear Thando, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsGodfrey NdouCustomer Value Management 

Best regards,

tS
thando S's update28 Aug 2024, 09:05
Reviewer Update
Hi Godfrey, I will await your feedback. Please note my account is under T. Shange ID ***

Absa
Absa's reply28 Aug 2024, 10:20
Official
Dear Thando, Thank you for the feedback. RegardsGodfrey NdouCustomer Value Management

Best regards,