Is ABSA ***** *****ulent themselves?

Here we are again...sadly. I was filled with so much hope to get this issue solved when I received a phone call on Friday 13 June 2925, from a lovely lady, Lynette Narayadu, from ABSA ***** called me regarding my previous Hellopeter review. She explained to me that she normally doesn't deal with individual clients, but she was given this case to get it removed from Hellopeter. I sent her EVERYTING she asked for - the affidavit, the bank statements, for both cheque and credit card accounts, confirming the exact amounts of money for credit card ***** and electronic *****, i.e. amounts transferred from the credit card to her cheque account and then paid over to what I've learned is called a mule account.

Lynette was very positive that the case would be solved quickly "...and let's get you mom's money paid back to her.".

Unfortunately the case(s) were handed back to the ***** department on 25 June 2025. Lynette submitted all the info and attachments in an email, in which I was cc'd, to the investigators, Maureen Shongwe and Latoiya Jamieson. We have dealt with Latoiya twice over the last 14 months. For the rest she doesn't answer calls or emails.

In fact I sent her an email the day after Lynette submitted to them, to touch base and ask her to please le me know if there's ANYTHING else needed to solve the case. NO REPLY.

22 July I sent a reply on Lynette's email asking if she could please step in again, as there still hasn't been any response from the two investigators. Her answer was that they are cc'd into my email (which I did on purpose) and I could expect a response from them. Only a read report from Maureen - no response. No read report from Latoiya, no response.

A week later I sent another email to Lynette, to say that there's has once again been NO REPLY. I've asked them to reply in 48 hours or I will once again turn to Hellopeter - and sadly we are again.

May I state this very clearly: I will not let this go. I will not give up until I get these cases solved and paid back. The reason for it is very simple: Professional *****sters targeted a frail old lady's bank account - an account that has been in good standing for all her life. My mother's credit card was ONLY there for a rainy day. These *****sters emptied het account and now she has since been handed over to attorneys who harass her EVERY SINGLE DAY for the money owed on her credit card.

SO MY QUESTION IS: Is ABSA ***** *****ulent themselves? I am sure there are many ***** cases coming in on a daily basis. But is ABSA committed to actually solving these cases?? And if ABSA is not even trying to solve these ***** cases - which is exactly our experience over the past 14 months - it makes the ***** Department *****ulent. No reply, no apparent work done, no reasons given - the cases got closed. Re-opened because I wrote a Hellopeter review. Same story: no progress, no work done, no reply. Unacceptable!

Contact me on: *** Wicus Jansen van Rensburg - son of your client: JD Jansen van Rensburg