SR
Stuart R
1 reviews | Active since Mar 2012
18 Nov 2021, 14:28
Is Absa that desperate for my bank charges ??
I have tried to close my paid-up credit card account multiple times via telephone and email, but somehow it is too complicated for anyone to get it right.
Miraculously they somehow have no problems putting through bank charges for this account every month !!! What do I have to do to get this account closed ??!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
18 Nov 2021, 17:32Dear Stuart Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply18 Nov 2021, 17:32
Official
Dear Stuart Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe