Is ABSA really just a interest Mutt after all???

<p>Good day, nearly two weeks ago we contacted ABSA and requested a settlement letter as we'd like to pay up and close the account in question. Yesterday again we sent through yet another request via email and still no response we are just being ignored flat out, and when we contact the call centre we are made to wait and no one delivers, one would think ABSA would be happy & eager to receive the payment but I'm astonished and can only think that the only reason ABSA is taking their own time to respond to us is because they more concerned with the interest than their clients. Can someone from ABSA please make contact with us we'd like to pay up and close the account. Is that such a bad thing...I'm not impressed with the service and tardiness on ABSA's part this grows my concerns about ABSA's motives.</p>