NY
Neville Y

1 reviews | Active since Mar 2009

08 Feb 2016, 13:48

Irritating noise from ATMs

Constant 'music' from ABSA ATM driving my friend nuts while working in shopping centre.<br> I contacted ABSA marketing. Susan Erasmus was sympathetic and said she would look into the matter.<br> Surprise, surprise! About 2 weeks later the irritating and never-ending 'music' stopped!<br> Coincidence maybe that it was going to be stopped anyway? I hope not. <br> Anyway. kudos to Susan for her understanding and commitment.

0
Replies (1)
Absa
Absa's reply08 Feb 2016, 16:25
Official
Hello nevilley,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,