FM
Freda M
1 reviews | Active since May 2020
21 Aug 2020, 15:25
irritated client
i was at absa bank in Lebowakgomo i was standing in a queue from two o clock outside the bank to go to customer service ,then at three one of their tellers Chuchu chuene came to tell us that the branch manager Mapula Nkoana said the bank is closed ,so im very irritated because banking hours on the door says something different ,to think I've been banking with absa since my high school years
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Replies (1)Absa's replyOfficial
24 Aug 2020, 10:39Dear Freda
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply24 Aug 2020, 10:39
Official
Dear Freda
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
