Irregular charges
<p>Absa suddenly started charging me a fee for a secondary credit card. I do not have a secondary credit card, and I want this fee reversed. I have emailed Absa actionline, they told me to email the card division. I did that, and as usual with Absa received no response. This is blatant theft!!</p>
Helpful (0)
Replies (11)0
Replies (11)
Absa's replyOfficial
11 Apr 2017, 15:39Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Apr 2017, 15:39
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
12 Apr 2017, 05:35OK, please provide me with an email address where I will actually get a response, and I will provide my bank account number. Or do you expect me to post it here??
's update12 Apr 2017, 05:35
Reviewer Update
OK, please provide me with an email address where I will actually get a response, and I will provide my bank account number. Or do you expect me to post it here??
Absa's replyOfficial
12 Apr 2017, 09:03
Dear Customer
Please post it here for easier reference.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply12 Apr 2017, 09:03
Official
Dear Customer
Please post it here for easier reference.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
03 May 2017, 05:47I am definitely not posting my banking information on a public forum! I have been in contact with ABSA via email, and was promised that somebody would contact me to resolve this issue. Surprise!! I have now been waiting for this promised contact for one week, and nothing happened. Pathetic!!! Here is the reference number from the emails EC: 881cf03e]
's update03 May 2017, 05:47
Reviewer Update
I am definitely not posting my banking information on a public forum! I have been in contact with ABSA via email, and was promised that somebody would contact me to resolve this issue. Surprise!! I have now been waiting for this promised contact for one week, and nothing happened. Pathetic!!! Here is the reference number from the emails EC: 881cf03e]
's updateReviewer Update
03 May 2017, 05:49Another reference number 794390
's update03 May 2017, 05:49
Reviewer Update
Another reference number 794390
Absa's replyOfficial
03 May 2017, 10:40
Dear Customer
Unfortunately i am using a different system that cannot take your reference number.
Please provide your account or ID number
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply03 May 2017, 10:40
Official
Dear Customer
Unfortunately i am using a different system that cannot take your reference number.
Please provide your account or ID number
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
03 May 2017, 11:39There is absolutely no way that I am posting personal information like my ID number or bank account numbers on a public forum.
Provide me with your email address, and I will send you the information.
's update03 May 2017, 11:39
Reviewer Update
There is absolutely no way that I am posting personal information like my ID number or bank account numbers on a public forum.
Provide me with your email address, and I will send you the information.
Absa's replyOfficial
03 May 2017, 13:00Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply03 May 2017, 13:00
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
's updateReviewer Update
03 May 2017, 13:03You must be braindead, that is the only explanation. I have never encountered somebody as completely, and utterly, ***********!! Another 30% pass candidate!!! How can it be this difficult for you to just provide me your email address so that I can send you the info you want??
's update03 May 2017, 13:03
Reviewer Update
You must be braindead, that is the only explanation. I have never encountered somebody as completely, and utterly, ***********!! Another 30% pass candidate!!! How can it be this difficult for you to just provide me your email address so that I can send you the info you want??
Absa's replyOfficial
03 May 2017, 17:18Please provide your account or ID number
Best regards,
Absa's reply03 May 2017, 17:18
Official
Please provide your account or ID number
Best regards,
's updateReviewer Update
04 May 2017, 05:22OK, I give up. The idiocy knows no bounds. ABSA repeatedly warns people to NOT provide personal or account information in public, and promise that they would never ask for it. Yet we have this rocket scientist that apparently works for ABSA, refusing to provide me with her email address, and insisting that I provide personal information publicly. I will be closing my accounts with ABSA very urgently, as this makes me worried about the security of my information!!
's update04 May 2017, 05:22
Reviewer Update
OK, I give up. The idiocy knows no bounds. ABSA repeatedly warns people to NOT provide personal or account information in public, and promise that they would never ask for it. Yet we have this rocket scientist that apparently works for ABSA, refusing to provide me with her email address, and insisting that I provide personal information publicly. I will be closing my accounts with ABSA very urgently, as this makes me worried about the security of my information!!