NL
Nikita L
1 reviews | Active since Nov 2015
26 Oct 2019, 10:15
Irate client- ABSA Vehicle Finance
So frustrated with ABSA motor vehicle finance. I have been in daily correspondence war with absa. They harass me daily for payments alleging my account is in arrears due to feb and march payment not received. I have spoked to numerous consultants i have emailed all my proof of payments, bank statements, proof from my banker, sms and email from my bank that the debit order did run. Now im being listed as slow payer, being charged for arrear interest and harassed daily by consultants. The more i exPlain payment was done I actually paid r2000 extra the the more they refuse to assist. This has been going on since June 2019
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Replies (1)Absa's replyOfficial
28 Oct 2019, 16:49Dear Nikita
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply28 Oct 2019, 16:49
Official
Dear Nikita
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
