Irate

Good day , I am banking with absa and on the 25 October 2024 and amount of R4537.84 was deducted from my account which I did not consent to, I called the customer service and I spoke to a lady who said it’s a debi check which i accepted and I disputed that I did not accept that debi check by Bayport Financial Services and this lady said sometimes this happens AUTOMATICALLY how can absa allow third party to take from my account with my consenting to it ? Why does absa give access to other companies to do as they please in our account this is wrong I was told this can’t be reversed since it was debi check and so I am irated because that’s a lot of money that was deducted without my approval and I sent an email to absa disputes they said they can’t assist me The only thing I want is this amount to be returned failing which I want proof that I consented to this deduction to take place