MR
Matshepo R

1 reviews | Active since Sept 2023

13 Sept 2023, 19:45

*******ion and *****ulent

Absa Daveyton Mall is ****ming old people. They are working with outside ********s to take money from people who have withdrawn a large amount of money. This is what happens, you withdrawn money from a teller then he or she calls people and describe you. Then you get followed by those **** bags until u leave the mall. When you get out, they grab you to the car and drive with you to an unknown place. They take all the money you have withdrawn and all your belongings. This happened to my mom and when you go to the branch for cctv footage they refuse with it.... Absa Daveyton Mall is very ******* and in competent. People need to be very vigilant. This is not the first incident happening where people are followed and money is taken from them. This must come to an end or the community will deal with it.... *******ion and *****ulent must end in Absa Daveyton Mall.

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Replies (1)
Absa
Absa's reply14 Sept 2023, 08:07
Official
Dear Matshepo Rakitla

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***7 Kind regards,Group Customer CareRezona Louw

Best regards,