JH
Jada H
1 reviews | Active since Aug 2023
28 Aug 2023, 16:54
Investigators not doing their jobs at absa
My Absa account has been on hold for more than 2 months.I have had no communication from investigators even though I have supp**** all required documents.I cannot make or receive any payments.I make contact with ***** regularly but the only information I get is that I will be contacted by an investigator..but this has yet to transpire.Please advise.
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Absa's replyOfficial
29 Aug 2023, 09:55 Dear Jada Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply29 Aug 2023, 09:55
Official
Dear Jada Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Vanessa Crowe Group Customer Care