*********** ***** Investigators & Disinterest in Their Clients

Run for the hills. If I could give this bank a negative 0 I would. Their treatment of their clients who have experienced ***** on their accounts is disgusting. On the 8.11.25 ***** was committed on my accounts and they were emptied of all funds. In addition to my bank account being emptied, a credit card was app**** for and arranged to be sent to a branch by the *****sters. Absa was informed of this. But unfortunately the Absa investigators are totally *********** and did not put a stop on the card, but 3 months later, create a ACB deduction off my bank account to go into the very card that was reported. At no time did I authorize any ACB which makes me suspect Absa staff are involved. You cannot get any answer from anybody. They keep telling you they will get back to you, and you never hear from the investigators. I have 2 ***** cases logged with Absa ***** Department from the 8.11.25 and 3 months later have not received any update from any of the investigators assigned. My advise is do not choose Absa as your bank. All you will experience is frustration and trauma in dealings with them. Also, Investigator Kamogelo Lehobye is absolutely *********** and needs to be reassigned. I am waiting the finalisation of the investigation and will move my banking elsewhere. The only positive is the Private Banking Department.