EH
Edwina H
1 reviews | Active since Dec 2023
06 Jan 2024, 11:15
*********** investigator
The investigator in question cannot provide details as to why an amount of R26000 is on hold.She only responds when I remind her that I am still awaiting the details.How will I provide proof.I would like to request a different investigator be put on my case.
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Absa's replyOfficial
08 Jan 2024, 09:07Dear Edwina Hill Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw
Best regards,
Absa's reply08 Jan 2024, 09:07
Official
Dear Edwina Hill Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards, Group Customer Care Rezona Louw
Best regards,